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Contact Us

Facebook: HarmonyHillCandleCo

Instagram: @harmonyhillcandleco

Email: harmonyhillcandleco@gmail.com

Wholesale and Retailers

Harmony Hill Candle Co's soy candles are in several retail shops from Tri-Cities to Roslyn.

Please email Harmonyhillcandleco@gmail.com for more information and wholesale pricing.

Return Policy

To be eligible for a return, please contact us at harmonyhillcandleco@gmail.com. Please tell us why you are returning the item.

Additional non-returnable items:
- Gift cards

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Please contact us at harmonyhillcandleco@gmail.com. Describe the problem and include your contact information. We will be in contact with you to resolve any issues on an individual basis.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at harmonyhillcandleco@gmail.com and send your item to: Harmony Hill Candle Co, PO Box 2053, Selah WA 98942, United States.

Shipping
To return your product, you should mail your product to: Harmony Hill Candle Co, PO Box 2053, Selah WA 98942, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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